Privacy Policy

Last updated: September 2025

RFFA  (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website and services.

We may collect the following types of information:

• Personal Information: name, email address, phone number, postal address, payment details, or other information you provide when you contact us, subscribe, register, or make a purchase.
• Usage Information: IP address, browser type, device information, pages visited, time spent on pages, and other analytics data.
• Cookies and Tracking: information collected automatically through cookies and similar technologies to improve site performance and user experience.
   

We collect information when:

• You provide it directly (e.g., contact forms, subscriptions, event registrations, purchases).
• You use our website (via cookies, analytics, and log files).
• We receive it from third-party services (such as payment processors or analytics providers).
   

We use your information to:

• Provide and improve our services and website.
• Process transactions and deliver products or services.
• Communicate with you, including sending updates, newsletters, and marketing (where you have consented).
• Analyse website performance and user behaviour.
• Comply with legal obligations.
   

We do not sell your personal information. We may share it with trusted third parties, including:

• Service providers (e.g., hosting, analytics, payment processing).
• Legal or regulatory authorities if required by law.
• Partners or collaborators, but only with your consent.
   

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

• Data may be stored on servers in Australia or overseas.
• We retain your personal information only as long as necessary for the purposes described in this policy or as required by law.
   

Depending on where you live, you may have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for marketing communications.
• Request a copy of the information we hold about you.

To exercise your rights, please contact us at info@rffa.org.au

We use cookies and similar technologies to:

• Improve website functionality and performance.
• Analyse traffic and usage.
• Deliver relevant content and advertising.
   

You can disable cookies through your browser settings, but some features of the site may not function properly.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites.

If you access our site from outside Australia, you acknowledge that your information may be transferred to and processed in countries where data protection laws may differ from your own.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “last updated” date.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: info@rffa.org.au or via the form on this website.